Emergency Services Health is a not-for-profit, restricted access private health insurer for those in the emergency services, first responder and medical community and their extended families. Emergency Services Health is open to anyone currently or previously working or volunteering in Australian Emergency Services departments, assocations or unions.

See who can join Emergency Services Health.

Meet the Emergency Services Health team

The Board

Emergency Services Health insurance is proudly run by first responders, who know, understand and care about the emergency services community.


Peter Shanahan

“My commitment to our members is to provide them with the best value health insurance."


Board Director
Linda Williams

“I am keen to assist in maintaining the solid governance, rigorous financial management and growth to strengthen member services.”


Board Director
Mick O'Neil

“Our mission to care for one another and improving the health and wellbeing of our community continues to drive my commitment.”


Board Director
Phil Vincent

“I will strive to contribute to the Board’s ongoing stewardship of this successful fund.”


Board Director
Simon Watkins

“I am committed to ensuring we are a resilient organisation so we are always there to support you, and your family’s, health and wellbeing .”


Board Director
Mark Burgess

“As the former CEO of the Police Federation of Australia and a police officer of over thirty years, I see us as being an integral part of the police and emergency services family.”


Board Director
Gary Burns

"Having been a member of Police Health for over 50 years and now newly elected to the Board, I look forward to ensuring Police and Emergency Services members continue to receive excellent private health services."

Board Director
Hamish Cameron

"I bring extensive experience in the fields of technology and cyber security, which are essential for the digital advancement and protection of member information for Emergency Services Health."


Our Executive Team

Emergency Services Health is managed by a team of seasoned professionals with vast experience in the health and insurance industries.


Chief Executive Officer
Scott Williams

"As the son of a police officer and a father of three myself, I love how much Emergency Services Health embodies the first responder family spirit and always puts the health and wellbeing of members first."


Chief Operating Officer
Rebecca Chapman

"I look forward to the continued growth of Emergency Services Health, whilst maintaining an unwavering focus on our members, and their health insurance needs."


Chief Risk Officer
Kirsty Sullivan

"My purpose is to enable the business to create and protect value so that our members receive the best support possible for their health and wellbeing, allowing them to focus on continuing to protect and support our family, friends and communities."


General Manager Brand & Growth
Angelo Russo

"Emergency Services Health has earned a reputation as a trusted and respected brand, and the entire organisation has a sharp focus on the health and wellbeing of the first responder community."


General Manager Customer Experience
Daniel Zervaas

"With the consumer being emergency services I have a strong sense of satisfaction in providing a service to the members of the community who serve us all."


General Manager People & Culture
Margot Cook

"I'm proud to be part of the team at Emergency Services Health where I see a committed and professional approach with genuine interest in the health and wellbeing of our people and members."


General Manager Commercialisation
Pete Madsen

“Emergency Services Health plays an important role in supporting the health and wellbeing of the emergency services communities. I’m proud to be working with a dedicated team that always strives to give of its best to deliver exceptional service to our members.”


Our Purpose and Values

Our Vision

Creating a healthier future together

Our Purpose

A trusted partner providing peace of mind for the health and wellbeing of our members

Our Values
  • We do the right thing
  • We listen and care
  • We are courageous 
  • We work together
  • We go beyond

Our History

Emergency Services Health was launched in 2016 in order to meet the healthcare needs of the first responder, emergency services and medical community. Emergency Services Health is brought to you by Police Health Limited, a not-for-profit, member based private health insurance fund. Police Health Limited has been operating since 1935, dedicated to delivering quality healthcare and benefits to its members in the police community. Realising the need for quality cover went beyond the policing community, Police Health Limited launched the Emergency Services Health brand.

Today, our health fund covers over 90,000 people nationwide across our two brands, providing true peace of mind and acting as a trusted partner in health and wellbeing.

Fund voted #1 in Australia

In an independent survey of almost 20,000 Australians, Emergency Services Health came out on top in the categories that matter most - those related to our members.^

^IPSOS Healthcare and Insurance Australia Survey, Independent Research conducted every 2 years